Privacy policy

Based on Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties. In close cooperation with our hosting providers, we endeavour to protect the databases as best as possible against unauthorised access, loss, misuse or falsification. These third-party companies, in particular Google Ireland Limited (hereinafter referred to as ‘Google’), may also be located abroad.

Operation and hosting of this website (Cmsbox)
This website uses the Cmsbox content management system. Cmsbox GmbH, Terrassenweg 18, 3012 Bern, Switzerland, is responsible for the technical operation and hosting of this system. Cmsbox GmbH collects personal data so that it can provide, review and improve its services. This includes the following:

Server records
Each time this website is accessed, the server infrastructure collects a range of general access data, which is stored in log files. The name of the website accessed, the URL, the date and time of access, the amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page) and the user's IP address are recorded. This data is required to check and ensure the functionality and security of the Cmsbox system.

Matamo
Cmsbox uses the Matamo tracking system (formerly PiWiK) to evaluate visitor numbers. This data collection supports Cmsbox GmbH in operating and improving its technical infrastructure, but can also be deactivated upon explicit request. The data is collected in pseudonymised form, which means that it is no longer possible to identify individual visitors. The underlying records are also deleted after 180 days.

reCaptcha
The forms on our website are protected by Google reCaptcha v3 against unauthorised submission by robots. It is technically unavoidable that a large amount of personal data is transferred to Google for this purpose. Google has committed itself to ensuring adequate data protection.

Cookies
Our website uses cookies. Cookies are harmless text files that your browser automatically stores on your device when you visit our website. They enable the identification of a visitor within a predefined period of time. These cookies are used so that you can use technical functions such as contact forms. They are also the technical tool for the data collection by third-party providers and Google Analytics mentioned under ‘Operation and hosting of this website’. Most internet browsers automatically accept cookies. However, you can configure your browser at any time so that no cookies are stored. This website can also be used without accepting cookies. However, if you deactivate cookies, the functionality of this website may be limited.

Newsletter
If you would like to receive the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties. You can revoke your consent to the storage of data, your email address and its use for sending the newsletter at any time.

Booking platforms
If you make bookings via a third-party platform, we receive various personal information from the respective platform operator. This usually includes the data listed in section 5 of this privacy policy. In addition, enquiries regarding your booking may be forwarded to us. We will process this data by name in order to record your booking as requested and to provide the booked services. The legal basis for data processing for this purpose is the fulfilment of a contract in accordance with Art. 6 para. 1 lit. b GDPR. Finally, we may be informed by the platform operators about disputes in connection with a booking. In doing so, we may also receive data relating to the booking process, which may include a copy of the booking confirmation as proof of the actual booking. We process this data to protect and enforce our claims. This constitutes our legitimate interest within the meaning of Art. 6(1)(f) GDPR. Please also note the data protection information provided by the respective provider.

Web fonts
This website uses web fonts provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to ensure a consistent and appealing display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This enables Google to know, among other things, that our website has been accessed via your IP address. Further information about Google Web Fonts can be found at developers.google.com/fonts and in Google's privacy policy: www.google.com/policies/privacy.

Google Maps
Google MapsOn this website, we use the Google Maps map service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to display our company location at Bernstrasse 105, 3053 Münchenbuchsee. To use this map function, your web browser must connect to a Google server. Google will then receive your IP address and the information that you have visited the relevant page with the map on this website. If you access the Google map service on our website while you are logged into your Google profile, Google may also link this event to your Google profile. If you do not want this information to be linked to your Google profile, you must log out of Google before visiting our website. You can find Google's privacy policy here: www.google.com/policies/privacy.

Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to evaluate traffic on our website. This service uses cookies to analyse how users use the website. The information generated in this way is transferred to the provider's server and stored there. Before this, the access data is anonymised by shortening your IP address. This means that it is no longer possible to identify a visitor. Google will evaluate visitor behaviour in order to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The underlying records at Google relating to your visit to our website will be automatically deleted after a maximum of 180 days. You can prevent this data from being recorded by installing a browser add-on from the following website and thus refusing future processing: tools.google.com
Further information about data protection at Google Analytics can be found at www.google.com/policies/privacy.

Right to lodge a complaint with a data protection supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority at any time.